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Saturday 25 May 2013

Summary and Conclusions



          The Paper entitles Retention of women employees in five star hotels of western Maharashtra makes an attempt in understanding the problems faced and retention of women employee through women friendly policies /strategies of hotel. The sample consisted of 300 women managers from 5-Star Hotels in Mumbai, Pune, Nashik and Aurangabad. They were mainly in the age group of 30-40 married, with under graduate degree and had more than 1 years of experience in the industry. They work mainly in the level of low level management in their organization. The data for this study was gathered through questionnaires. Both multiple regression analysis equation and one way analysis of variance (ANOVA) are used to facilitate data interpretation and verify the relationship among each of variables. The research found that there are 5 variables (Time, Job environment, Job Stress and other factors that are significantly related to retention. The most important factor influencing the retentions is the boss support, family friendly policies, time factor. The unsupportive boss added to the problem of the women employee, the family unfriendly policies and odd, long inflexible time lead to work family conflict which is one of the major reason of women leaving the jobs.

          From the discussion of the finding several implications were drawn. There is a granter need of family support services, Mentor, Supportive boss and time consideration in order to help in retention of women employee.

        The paper also reports the opinions of Human Resource Managers of the five star hotels from which women employee have be selected as sample HR Managers were interviewed concerning issues of Benefits of preferring a women employee  at the customer service level and at managerial level. They opined that there are benefits of women employee due to their greater understanding of human nature, their, inheriting quality of being patience are preferred in Customer Service areas by front line operations at the managerial level too it is advantages to have her due to her interpersonal coordinating skill and her democratic style of leadership, which is the need of the hour to in people management.

              The HR managers were interviewed concerning issue of human resource management practice regarding women friendly strategies that help n retention. The study reports their views on why they believed that their women employee face problems at work and of what type. And how the hotel has formulated certain strategies to take care of the retention of women employee.

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